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voco Brisbane City Centre
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We like knowing our guests have had a great stay with us – or finding out how we can make their voco experience even better. Read our verified guest reviews below.
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Where to begin? We started off our travels to Brisbane rough due to Cyclone Alfred but from the moment we finally arrived at Voco,Jo and the rest of the staff went above and beyond to make our trip memorable and enjoyable. The river views from the rooms are spectacular and the nightly Happy Hour is suburb. We dined at the restaurant a few times and all of our meals met or exceeded expectations. Also- breakfast at Voco is a must! Never have we seen such attentive staff with such a diverse and wide range of options. From fresh fruit, made to order omelettes, and an extensive Gluten-free section we left each time with full, happy bellies. We also appreciated the suggestions and advice when asking where to eat! Much to our surprise we were able to see beautiful fireworks from our hotel room our final night. Thanks to Jo and the Voco staff we will be returning to the beautiful city of Brisbane and will ONLY be staying with them.
Check Out Date:2025-03-16
Reason for visit:Leisure
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality, staff hospitality
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0points
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Thanks so much for your lovely feedback. It was an absolute please having you stay with us. I'll be sure to pass on your kind words to the rest of the team.
We look forward to having you back in the future.
Kind Regards,
Trevor Heaton A.F.O.M.
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We came to stay at this Voco at the tail end of the Alfred. The staff were very welcoming and very friendly. We would stay here again on a return visit.
Check Out Date:2025-03-11
Reason for visit:Tourist
Next destination:Japan
Travel Tips:It was a great place to stay.
ProsRoom Cleanliness, Location, Recognition for IHG® Rewards Club Members
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fromQueensland
Age:50-64
Traveler type:Leisure
Check Out Date:2025-03-08
Reason for visit:Cyclone Retreat
Next destination:Melbourne
Travel Tips:Sunset view from a Riverview room is worth it.
Staff and service
5.0/ 5
Room and comfort
5.0/ 5
Value
5.0/ 5
Room cleanliness
5.0/ 5
Sleep quality
5.0/ 5
Eating and drinking
5.0/ 5
Memorable experience
5.0/ 5
Genuine warm welcome
5.0/ 5
Yes, I recommend this property.
What an amazing place to stay! Warm welcome, great staff and the room was awesome! Spectacular view of Southbank watching the storms roll in at sunset. Hats off to the maintenance team for keeping an old building in such great shape and plugging in the HDMI for my PC. Cheers to the bar staff for everything. Snuck over to Bar 1603 for some great skewers too. I'll Be Back
Check Out Date:2025-03-08
Reason for visit:Cyclone Retreat
Next destination:Melbourne
Travel Tips:Sunset view from a Riverview room is worth it.
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality, awesome staff
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From the moment I walked into the hotel, I was greeted with a warm and welcoming smile.
Check-in experience was seamless.
The food at Zuma was delicious, full buffet breakfast with a chef to customise my omelette the way I like it.
Bed was comfortable and room was clean.
Great views overlooking the river.
The thing that really made the hotel, was the staff!
Couldn't ask for a better hotel. If you're in Brisbane for work or leisure, check out voco.
Check Out Date:2025-03-08
Reason for visit:Work
Next destination:Spain
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality, staff
0points
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fromSydney
Age:50-64
Traveler type:Business
Check Out Date:2025-03-05
Reason for visit:Business
Staff and service
5.0/ 5
Room and comfort
4.0/ 5
Value
4.0/ 5
Room cleanliness
5.0/ 5
Sleep quality
3.0/ 5
Eating and drinking
4.0/ 5
Genuine warm welcome
5.0/ 5
Yes, I recommend this property.
Stayed 1 night for business. Was fast and efficient check in, nice bar / eating area, comfortable bed.
Aircon was a bit hard to control the fan which meant slightly noisy but overall an OK nights sleep.
There are no room robes, so if you are overnighting, bring something to wear in the room so you don't need to stay in your business clothes.
Despite location near a busy road, the rooms were quiet and the river view was lovely.
Check Out Date:2025-03-05
Reason for visit:Business
ProsRoom Cleanliness, Recognition for IHG® Rewards Club Members
ConsAmenities, Sleep Quality
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Thanks so much for your valuable feedback, really glad you enjoyed your stay. Sorry to hear about your air-con noise, my engineering team are looking into it.
Robes are available upon request. Really look forward to having you stay with us again in the future.
Kind Regards,
Trevor Heaton voco A.F.O.M.
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Overall the room was comfortable, except the sink was way too low. I'm not tall, but the sink is still very low for me.
Check Out Date:2025-02-25
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on10 March 2025
Hi W287,
Thank you for sharing your thoughts about your stay. We appreciate you staying at our voco Brisbane City Centre. Your loyalty as an IHG One Rewards member since 2022 is appreciated.
We value your support and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management. I am confident that they will take appropriate steps to avoid this in the future.
You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area.
Best regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
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Additional information about Andy could not be loaded.
fromMelbourne
Age:50-64
Traveler type:Leisure
Reason for visit:Wrestling
Next destination:nothing
Staff and service
5.0/ 5
Room and comfort
2.0/ 5
Value
5.0/ 5
Room cleanliness
5.0/ 5
Sleep quality
1.0/ 5
Eating and drinking
5.0/ 5
Memorable experience
2.0/ 5
Genuine warm welcome
5.0/ 5
No, I do not recommend this property.
Air-conditioning needed servicing they had a look but not a difference.
Reason for visit:Wrestling
Next destination:nothing
ProsRoom Cleanliness, Location, Amenities, Connects you to the destination
Consair-conditioning needed a look
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Thank you for taking the time to share your feedback with us from your stay. We are sorry to hear that the team were not able to solve the ac issue you faced in your room. We will pass this information onto our hotel engineering department so we can ensure that we can avoid this happening in the room again.
We hope you will give us the chance to stay with us in the future to show that this is a once time occurance.
Cheers, Kassandra dms.bnecr@proinvesthotels.com
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Next destination:I will be staying at Kimoton Alton SF
Travel Tips:Great for solo travelllers
Staff and service
5.0/ 5
Room and comfort
5.0/ 5
Value
5.0/ 5
Room cleanliness
5.0/ 5
Sleep quality
5.0/ 5
Eating and drinking
3.0/ 5
Memorable experience
5.0/ 5
Genuine warm welcome
5.0/ 5
Yes, I recommend this property.
I was very jet lagged by the time I arrived at the hotel, but checking in was efficient and when I stepped into my room I was absolutely thrilled! I had a view of the river which a night particularly came to life. To top it off, not long after my check in I got a knock and the door and was presented with a plate of sweet treats. Such a wonderful welcome.
The location is great with easy walking to the South Bank and city centre and it’s a short taxi ride to the airport.
I highly recommend this fabulous hotel.
Check Out Date:2025-02-02
Reason for visit:Holiday
Next destination:I will be staying at Kimoton Alton SF
Travel Tips:Great for solo travelllers
ProsAmenities, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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